*NO REFUNDS/RETURNS on used/consignment items.
*NO REFUNDS on shipping.
*RETURNS are only accepted if the item is received back within 5 days of you receiving it & ONLY on NEW items.
*RETURNS are only accepted if you have gotten an approval from me PRIOR to sending. Approval is at my discretion...
* Card/payment processing fees will not be refunded if order is cancelled due to no fault of Teri's Tack (Ex. Decided to get the item elsewhere, change your mind, etc.)
* If returning for a reason that is not an error on my part or the fault of my vendors there is a 20% restocking fee.
*Custom Work requires 50% Retainer to start & will not ship until paid in full.
* All deposits/partial payments/retainers are non-refundable
*Customized work with names/Initials are non-returnable/non-refundable unless there is an error in the construction of the piece.
*Items change designs frequently and the most current style will be sent if the older style is sold out/discontinued. I update the website as often as I can but with thousands of items available from my suppliers, I may not have all items/photos up to date.
Returns are to be mailed to the following address & MUST have insurance coverage for the full value of the items being returned.
Teri Larsen’s Tack Room
43131 150th Street
Roseau, MN 56751
Refunds will not be issued until the items are received & inspected. If items are not in NEW condition when returned, a refund will not be issued.